Privacy policy

Halo Training Academy (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, booking system, or training services.

1. Information We Collect

We may collect the following types of information:

• Personal details: name, email address, phone number, billing address, etc.
• Booking details: courses booked, payment information, attendance records.
• Website usage data: cookies, IP address, browser type, and other analytics.

2. How We Use Your Information

We use your data to:

• Process and confirm course bookings.
• Communicate important updates about your course.
• Manage payments and invoicing.
• Improve our services and website experience.
• Comply with legal and regulatory obligations.

3. How We Store and Protect Your Data

We take appropriate technical and organisational measures to keep your information secure. Personal data is stored securely and only accessible to authorised staff.

4. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with:

• Payment processors (for secure transactions).
• Accreditation bodies (to issue certificates).
• Service providers who help us run our booking system and website.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your data (subject to legal requirements).
• Opt out of marketing communications at any time.

6. Cookies

Our website uses cookies to improve functionality and analyse site traffic. You can control cookies through your browser settings.